Do you have questions regarding our products or services? You have come to the right place. Find out the answers to some of our most Frequently Asked Questions here.
What is a Canvas Print?
A canvas print is a digital image that is printed from an inkjet printer onto fine art canvas paper. The image is carefully color corrected, which results in a stunning hybrid of a digital image and vibrant painting.
Our canvas is made of 100% polyester and is tear, fade, warp, and water resistant. Using an archival quality Giclée print process, we use water-based HP latex inks to create our high resolution and environmentally-friendly canvas prints. In addition, all our canvas prints have a sawtooth hanger installed so that they are ready to hang.
What are the Framing Options for a Canvas Print?
Every canvas print from Louis Leonard Art has a gallery wrap. Each piece is wrapped, and hand stretched over each side of the print and stapled behind the custom built internal wood frame. It is also possible to upgrade your canvas print with a frame. Our floater frames are made of 1.5" thick wood frames. The canvas print will be mounted inside with a gap between the frame and the canvas to form a “floating” appearance. You may select from these options:
- Modern Black Floater Frame:
What is a Gallery Wrap?
A gallery wrap is a canvas print that is professionally UV coated, hand stretched over each side of the print and stapled behind the custom built internal wood frame. Compared to a glass-framed canvas print, canvas prints with a gallery wrap are much lighter in weight, thus reducing the cost of shipping. Furthermore, canvas prints with a gallery wrap will not have any glare, which allows the print to have a more vibrant look.
Are the Canvas Prints Custom Made?
Yes, you will be glad to know that each piece is custom made to order. After printing, each piece is professionally coated and hung to dry for at least two days. After that, the piece will be stretched, hung, and carefully packaged by our expert team for shipment.
What if I am not Satisfied with the Artwork that I have Purchased?
Our refund and exchange policy will last for 30 days. If 30 days have passed by since the date of purchase, we will not be able to provide you with a refund or exchange. To meet the requirements for a return, your item must fulfil the following conditions:
- The item must be unused and in the same condition that you received it
- The item must be in the original packaging
If the item is not in its original condition, has suffered from damage or has missing parts that are not caused by our error, we may grant partial refunds.
Please send a receipt or proof of purchase to firstname.lastname@example.org to get approval in returning the item to Louis Leonard Art.